Customer Login

Quick Tips


It is the Reader's Digest mission to create products that inform, enrich, entertain and inspire people of all ages and cultures around the world. We are committed to understanding, anticipating and satisfying our customers' needs. This takes precedence in all we do.

 

Customer Care Centre

Customer Care Centre
You can now view your account, pay your bill, change your address and much more!

Note: Your account will ONLY show information that is non-magazine related.
You will need to register and login to access your account.
This is required so as to protect your personal information.

Online Payment

Online Payment
You can also make your bill payment by clicking on the link above.

 

If you would like to search our Frequently Asked Questions or e-mail us, please click on

the topics below

Click on the following for more information:
1. Find your Account Number

2. Change of Address

3. Payments

4. General Billing

5. Delivery Information

6. Missing and Damaged Products

7. What happen if I dissatisfied with the product I ordered?

8. Other Inquiries

9. Contact Us

 

1. Find your Account Number

Your account number is printed above your name and address. The word "Account No." or "A/C" is printed in front of the 11 digit number in the format - Account No.: 0-000-000-000-0

 

2. Change of Address

Click here to change your address. We need both your old and new address so please fill out the form provided.

Please note that because delivery labels and promotional material are printed in advance, it can take 6 - 8 weeks for a change of address to be reflected.

 

3. Payments

Pay your bill conveniently
The product title, amount and date payable can be found on the bill.

Paying by Credit Card. 
Pay your account here
and have your credit card and account details ready.

 

By Mail:

 

Credit Card - Fill in credit card details and mail it to Reader's Digest in the postage pre-paid envelope.

Cheque/Money Order - Write your account number on the reverse side of your cheque, enclose the bill and mail it to Reader's Digest in the postage pre-paid envelope.

 

4. General Billing

Crossed in Mail, Undelivered Orders and Payment Difficulty
Please allow time for payment and other transactions to be mailed and processed. It is possible that the shipment of an order will appear on your statement before you have received the product. Please allow adequate time for delivery and check with the post office after that period of time.

If you have still not received the product after that time or have experienced any difficulty in paying your account, please contact our Customer Service Service Department using the form below, please give concise details of the situation and our friendly staff will assist you in any way possible.

 

How can I get help with a specific question about a bill that I recently received?

Click here if you would like to submit your question by e-mail.

 

I returned a product. Why am I still billed for it?

The product you returned and the bill we sent recently may have crossed in the mail. Also, returns can take up to four weeks to process. If the return is not reflected on your next bill, please contact our Customer Services Department by e-mail; contact our Customer Service Department by completing our Other Inquiries form - click here.

 

5. Delivery Information

I just ordered Reader's Digest magazine. When will I receive my first copy?

You have to contact the RD Magazine customer care on 022-66522500/01/02. Our friendly customer service agents there will be able to give you the right information.

 

When will I receive the book, video or music product I ordered?

Delivery of the product is serviced by India Post, Spring Hand Delivery or Gati depending on you location/Pin code. You should receive your product in two-three weeks from the date you ordered if the stock is available. If four weeks have passed since the order date, please fill out the form below.

 

I belong to Select Editions, How many times per year will I receive new products?

Reader's Digest series consist of books and music products that are sent to subscribing customers on an on-going basis. The series are usually linked to a theme. For example, Select Editions contain popular fiction.

Shipping frequency can vary, but typically customers receive 5 to 6 shipments per year. Therefore, you may expect a new product approximately every second month.

 

6. Missing/Damaged Products

If you have not received your product or any delivery notification 4 weeks after the mailing, please click here.

If you have received and product in an unsatisfactory condition, please click here for replacement.

We welcome any questions and comments about Readers Digest, our products and services. We look forward to hearing from you.

 

7. What happens if I am dissatisfied with the product I ordered?
Reader's Digest strives to offer the highest quality products. You can contact us for a replacement if the product is not up to your satisfaction.

 

8. Other Inquiries
Click here
if you have any other questions, comments or wish to contact us in regards to any other concerns. Please fill out the form provided, including a detailed description of the problem or request and our friendly staff will answer you as soon as possible. If you have an existing account number please remember to include it with your inquiry.

 

9. Contact Us

 

For Books & Home Entertainment Division (BHE) :

Email:
friends@rdasia.co.in

Fax:
022-67122822
Telephone:
To our Customer Service department at 022-67122622

Address:
Reader's Digest BHE (I) Pvt .Ltd
Shree Dashmesh Ramdasji Complex, p.no.105/106, Village nadhal,near chowk,old Mumbai Pune National Highway, Tal Khalapur, Dist Raigarh Pin - 4102060

 

For Magazine Related Queries:

By email:
Subscription.rd@intoday.com

By Fax:
022- 22634522

To our mailing address:
Magazine Office address: Readers Digest, #45, Vaju Kotak Marg
Ballard Estate, Mumbai – 400001


 

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